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The Surgical Services team started using Tableau to see if they could help get care to their patients faster. They measured and analyzed patient waiting times. They discovered steps they could take to reduce the waits and increase the number of patients served at the hospital.
Explains Jason Jio, Seattle Children’s Administrative Director of Surgical Services, “we saw that delays early in the day cascaded to the rest of the day. It became very effective for us to really focus on on-time starts, and we’ve already seen significant improvement in patient waiting overall.” Added Ted Corbett, Director of Knowledge Management at Seattle Children’s, “We’re seeing Analysts and Managers as well as Clinicians, Doctors, and Researchers using Tableau to solve problems in ways we couldn’t do before, largely because we didn’t have enough time or enough people.”